Cooperation with the service is changedept.com formalized by an agreement reflecting the rights and obligations of the parties. The presence of an official document excludes unfounded claims and disputes.
1. Parties to the Agreement
The parties to the contract are: on the one hand, the resource changedept.com, hereinafter referred to as the Service, on the other hand, the person cooperating with the Service, hereinafter referred to as the User.
2. Definitions used in this agreement
A service in a document is an automated web product that will be provided on the basis of this document. The User is the other party to the contract, the person who has accepted the terms of the Service. The agreement of the electronic payment system with the User contains the scope of rights of claim, other rights. It is denoted by accounting units, for which the term “Electronic units” is used in the document. An application is information that the User, who intends to use the services, sends to the Service in electronic format. It reflects the terms of the resource that the User accepts.
3. Subject of the contract
The User, using the functionality of the Service, submits an application in which the Service is entrusted with making transactions with a certain amount of “electronic units”. The Service accepts “electronic units”, for an appropriate fee on its own behalf sells them to persons, a person wishing to make a purchase. The cost in monetary terms that the User intends to receive for the product is reflected in the application. The funds received for the transfer of “electronic units” shall be transferred to the details specified by the User in the application. The Service may sell the product at a cost exceeding the amount specified by the User. In this case, the positive difference is a premium payment, commission for services, transferred to the account of the Service.
4. Procedure for the Contract
The contract is concluded in the form of a public offer. The basis for drawing up the document is an application in which the User agrees to the proposed conditions. The registration of the application states the fact of the User’s intention to use the services of the Service, preliminary familiarization and agreement with the terms of cooperation. Upon completion of the application, its sending, the User’s actions are recognized as complete, the consent to pay for the service is recorded. The service automatically registers the time, date of acceptance, and the formation of an application. The User who has made the application is given 20 minutes to accept the offer. The moment of entry into force of the Agreement is the receipt of “electronic units” from the User to the service details. The amount is reflected in the User’s application. The Service has developed regulations, rules on the basis of which transactions made with “electronic units” are recorded. The document is terminated with the performance of the subject of the contract. Either party may terminate this agreement. The conditions for early termination are set out below.
5. Agreement and rights of the parties
5.1The condition for the termination of the contract by the Service unilaterally is the non-receipt of “electronic units” from the User within the period specified in the terms. 20 minutes are allotted for translation. If during this time the User has not received the “electronic units” specified in the application or the notice of delay, reasons, the contract is considered not to have entered into force. When the “electronic units” are received by the Service after the above actions, they can be returned to the sender’s details, or the application can be recalculated at the current exchange rate. Payment of the commission fee for the transfer is made from the User’s funds.
5.2The receipt of “electronic units” to the details of the Service shall be made in the amount specified in the application. If the volume of actually transferred “electronic units” differs from the declared one, the Service considers this to be the User’s order to perform recalculation. Accounting will be carried out according to the actual amount. The difference in declared and actual indicators of up to 1% is acceptable. If the deviations in the data specified in the application and the real amount are exceeded, the Service has the right to unilaterally terminate the contract, refuse to fulfill the order, return the received “electronic units” to the User’s details or request documents confirming the transfer from the client. Payment of commission costs for the transfer is carried out from the funds received from the User.
5.3The User has the right to terminate the contract unilaterally if the monetary equivalent of the “electronic units” sent to the Service has not been received on the details specified in the application within 3 business days. In case of non-sending of funds, the User has the right to cancel the sent application, demand the return of the listed “electronic units”. The Service is obliged to cancel the application, return the “electronic units” received from the User, if the monetary equivalent was not sent to the specified details within the allotted time. After receiving the User’s request to cancel the application, the Service must carry out this operation, send his “electronic units” to the User’s details within a day. In the event of delays in their transfer that have arisen through no fault of the Service, the Service shall not be liable for them. Except for applications that are suspended by AML checks.
5.4The Service is not responsible for the transfer of funds to details that do not belong to the User, if this is the result of an error in the execution of the application. In case of damage, adverse consequences arising from incorrect information specified in the application, the responsibility falls on the User who made the mistake.
5.5In the application, the User specifies the settlement system that will transfer funds. If the money has not been credited to the User’s details, there is a delay in transfers due to her fault, the Service is not obliged to compensate for the damage caused. The user must make appropriate claims to the payment system, demand compensation for damages. If necessary, the Service may provide legal assistance to the User.
5.6In case of detection of interference in the operation of the program code belonging to the service, fraud with communication flows related directly or indirectly to a specific application of the User, attempts to fix the rate with a deferred deadline, its execution is temporarily suspended. The Service recalculates the parameters for the funds transferred by the User in accordance with the conditions prevailing at the moment. If the User disagrees with the recalculation, the service agreement is terminated by the Service unilaterally, the funds are returned to the sender’s details. Payment of the commission fee for the transfer is made from the User’s funds.
5.7If the User has indicated inaccurate data in the application, the Service does not bear any responsibility for this and reserves the right to refuse the User further service with a complete blocking of all data specified in the application.
5.8By accepting the terms of the Service, the User agrees that the responsibility imposed on the Service is limited to the funds sent by the User for the performance of the subject of the contract. The Service does not give additional guarantees to the User, does not bear additional responsibility to him. Similarly, the User does not bear any additional responsibility to the Service.
5.9By entering into an agreement with the Service, the User undertakes to comply with the rules and norms established by law. The User is responsible to the Service for negative effects on the functions of the program code, falsification of communication flows.
5.10The exchange service has the right to make a refund in the event of a technical malfunction in the operation of the site, including in the case of incorrect calculation of rates. The exchange service does not compensate for the user’s possible losses due to the dynamics of the exchange rate and returns only the amount that the user sent to the exchange service
5.11The Service is legally obliged to provide information about payments, Users and Transactions to the Georgian authorities, supervisors and providers of financial services and payment services in Georgia.
5.12The protection of user information and other confidential data is ensured in accordance with the current legislation of Georgia, in particular, the Law of Georgia No5669-რს of 28.12.2011 “On the Protection of Personal Data”.
5.13Refunds are made by the Service in the currency of receipt to the details provided by the User or to the details from which the payment was made, within 24 hours from the receipt of the request to cancel the Application. In case of a refund at the initiative of the User, the commission of the payment system, cryptocurrency network, bank commissions and the Service commission of 2% are deducted from the refund amount. In other cases, the refund is made without deduction. The operator is not responsible for delays caused by causes beyond its control. Refunds in other currencies are made in the same way or by separate agreement. This section does not apply to Orders with a high level of risk under the AML procedures of the Service.
6. Rules for Conducting Exchange Transactions
6.1By accepting the terms of the Service, the User agrees to the prohibition of illegal, fraudulent transactions. If the fact of using the services of the Service for the exchange of illegal funds is revealed, prosecution is carried out, the violator is punished in accordance with the law.
6.2The Service administration has the right to report illegal actions to law enforcement agencies and payment systems if illegal actions are detected. If the facts of fraudulent actions are proven, at the first request of the victims, the Service provides the necessary information.
6.3If there is a suspicion of money laundering obtained illegally, the User must provide the Service with a document identifying his identity, in accordance with clause 6.4 of the Exchange Rules.
6.4By entering into the contract, the User undertakes not to interfere with the hardware, software part of the Service, not to distort the parameters that are transmitted to the Service.
6.5Lack of confirmation from the payment system, funds, connection with the system, errors in specifying details do not allow the Service to automatically complete the payment. In this case, the operation is carried out within a day or a refund is made with the deduction of the commission of the payment system.
6.6The rate of title units is set by the Service and is fixed after receiving payment from the User, provided that the deviation of the rate does not exceed 0.5% of the initial value. Receiving payment means crediting funds to the balance with a successful status and/or receiving the required number of confirmations in the cryptocurrency network.
In the event that the exchange rate changes by more than 0.5% after the payment is received, the Service automatically recalculates the exchange rate. If the User does not agree with the updated exchange rate, the Service returns the title units.
6.7Creation of applications for the purpose of making a profit due to the difference in rates, i.e. arbitrage is prohibited.
6.8The Service Administration has the right to refuse to provide services to customers without giving a reason.
6.9In the cash direction, the amount to be received is calculated at the exchange rate: Binance, The amount to be paid in the application is fixed if the exchange rate on the site changes by no more than 0.3% before the transaction is completed. If the change on the site was more than 0.3%, the amount to be paid can be recalculated at the current exchange rate of the site or a refund can be made, the payment of the commission fee for the transfer is made from the User’s funds. The rate in the application is formed according to the formula: Cryptocurrency to USDT exchange rate on the Binance exchange * ruble exchange rate on Forex – % commission. Work schedule of the cash exchange department: Around the clock, check the office hours with the manager in the chat.
7. Force majeure situations
In the event of force majeure circumstances that do not allow the Service to fulfill its obligations reflected in the contract, the deadline for their performance is shifted for the period of elimination of objective obstacles, these include unscheduled technical work of third-party payment services. In cases of a sharp change in rates on trading platforms, which may lead to interruptions in the stable operation of the parser, the service has the right to refuse to provide services, return funds to customers, postpone processing indefinitely, up to the temporary suspension of the site’s functioning.
8. Warranty Period
For services provided under this contract, the warranty period is up to 3 working days. The countdown is carried out from the time the Service fulfills the subject of the contract.
9. Submission and acceptance of claims, resolved disputes
If there are claims under this agreement, the User must send a message containing the essence of the claim to the details of the Service in the “Contacts” section. The Service resource contains the address at which claims are accepted in electronic format. The message must be sent from the e-mail address specified by the User in the application.
10. Legal Status of the Agreement
By entering into a contract, the parties recognize the legal force of an electronic document, which is equivalent to contracts drawn up in writing.